Shipping Policy
Shipping Policy
At Flora Alive, we strive to ensure your order is delivered promptly and in excellent condition.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping: [Estimated delivery time]
- Expedited Shipping: [Estimated delivery time]
2. Processing Times
Orders are typically processed within [X] business days. Delays may occur during peak seasons or due to unforeseen circumstances.
3. Shipping Rates
Shipping costs are calculated based on the weight, dimensions, and destination of your order. Any applicable fees will be displayed during checkout.
4. International Shipping
Currently, we only ship within the United States.
5. Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at suport.floraalive@gmail.com with your order details and photos of the damage (if applicable).