Privacy Policy

Privacy Policy for Flora Alive

Introduction
Flora Alive (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect
We may collect and process the following information about you:

  • Personal Identification Information: Name, address, email address, phone number, and payment details.
  • Account Information: If you register for an account, we collect your username and password.
  • Transaction Information: Details of purchases and orders made through our website.
  • Technical Information: IP address, browser type, operating system, and website usage statistics.

2. How We Use Your Information
We use your information to:

  • Process and fulfil your orders.
  • Provide customer support.
  • Improve and personalise your shopping experience.
  • Communicate promotional offers, updates, or marketing content (with your consent).
  • Comply with legal obligations and protect against fraud or unauthorised transactions.

3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:

  • Service Providers: For payment processing, shipping, or website analytics.
  • Legal Authorities: When required by law, court order, or regulatory authority.

4. Your Data Protection Rights
Under U.S. privacy laws, you have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Request information on how your data is being processed.

To exercise your rights, contact us at suport.floraalive@gmail.com.

5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

6. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

7. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with a revised effective date.

8. Contact Information
If you have questions or concerns about this Privacy Policy, contact us at: